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Shipping Policy – VMartStore By Tia Infotech
At VMartStore By Tia Infotech, we are committed to ensuring that your order is delivered safely and on time. Please review our shipping policy below for details on shipping methods, costs, processing time, and delivery estimates.
1. Shipping Locations
We currently offer shipping across India. Unfortunately, we do not provide international shipping at this time.
2. Shipping Methods
All orders are shipped using our trusted local delivery chain. We aim to partner with reliable delivery services to ensure your order reaches you in a timely and secure manner.
3. Shipping Costs
Shipping costs vary depending on:
- The item(s) you have selected
- Your delivery location
- The availability of the product
Shipping fees will be calculated and displayed at checkout based on these factors. Please ensure your shipping address is accurate to avoid delays or additional charges.
4. Processing Time
Orders are typically processed and dispatched within the standard processing time. Processing refers to the time required to prepare and pack your order before it is handed over to the shipping carrier. Orders will be processed on business days (Monday-Friday), excluding holidays.
5. Estimated Delivery Time
Once your order has been processed and dispatched, you can expect delivery within the following timeframe:
- Minimum Delivery Time: 2 business days
- Maximum Delivery Time: 7 business days
Please note that delivery times may vary based on your location, the availability of the product, and any unforeseen delays by our shipping partners. We strive to meet the estimated delivery window, but during peak periods, delivery may take longer.
6. Tracking Your Order
Once your order has been shipped, we will send you a notification via email or SMS containing a tracking number. You can use this number to track your shipment through the courier’s website.
7. Shipping Delays
While we do our best to ensure timely delivery, certain factors like remote delivery locations, weather conditions, or unforeseen circumstances with the courier service may cause delays. In such cases, we will notify you promptly and work with the delivery partner to resolve the issue.
8. Incorrect Shipping Information
Please ensure that all shipping details provided are accurate and complete. VMartStore is not responsible for orders that are lost or delayed due to incorrect or incomplete shipping addresses. If an error is discovered after placing the order, please contact our support team immediately to correct the details.
9. Lost or Damaged Shipments
If your shipment is lost or arrives damaged, please contact us at support@vmartstore.shop. We will work with the courier service to investigate the issue and ensure that it is resolved to your satisfaction.
10. Customer Support
For any questions or concerns regarding shipping, feel free to reach out to our customer service team at support@vmartstore.shop . We’re here to assist you with any shipping inquiries.
Important Notes:
- Orders are not shipped or delivered on weekends or public holidays.
- During high-demand periods (sales, holidays), processing times may be longer than usual.
Thank you for choosing VMartStore. We appreciate your business and look forward to serving you!